Reviews For Sport Clips Haircuts of Northbrook

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5 rating

love this place and my kids love this place too they cant wait to get there MVP haircut

5 rating

I have been coming to this location since they have opened and always found the service and quality of the haircuts to be outstanding. Over the years it has become a more popular location so you need to time your visits accordingly. If you try to walk in at 11:00 in the morning on a Saturday, yep, you'll have to wait. I have found the stylists to be professional and very respectful. I'm not one that likes to "chit-chat" while I sit in the chair and I suspect they have that somewhere in their notes which is fine by me. While I sit there quietly I do enjoy the stylists interacting with the other customers and have NEVER found them to be rude. I look forward to trying the new app that lets you check-in in advance, but I have no problem being there when they unlock the doors. Thats a good way to prevent waiting.

1 rating

Was told that it was a short wait; then some other customers showed up. Signing in, the stylist had me try over and over, asking me five times if I was sure I had been there before. I changed my cell phone number, that was all. Then they took two people who showed up after me before me. Then I asked the stylist why they took two customers ahead of me when I was the next in line, and she didn't say "I'm sorry," just said "I just got here, I don't know anything about it." Not only poor service; downright rude. Never going there again.

Rated 3.7 out of 5.0 based on 3 Client reviews