Overall Experience Reviews For Sport Clips Haircuts of Northbrook

Used the new online check in system. It tells me to show up to the salon about 1 hour later. No problem, I can push back my lunchtime a little and make it work. I show up at the time the system told me. And I waited. And I waited. 30 minutes later I had to leave without the haircut. I already spent 45minutes between travel and waiting. Had to get back from lunch. Another person walked in as I was there saying it was the third time they were there that day because of the inaccurate check in system. Why bother with the online check in if you have to wait a ridiculous length of time anyways. I see no benefit to a system that can’t accurately give you a time to arrive.

love this place and my kids love this place too they cant wait to get there MVP haircut

I have been coming to this location since they have opened and always found the service and quality of the haircuts to be outstanding. Over the years it has become a more popular location so you need to time your visits accordingly. If you try to walk in at 11:00 in the morning on a Saturday, yep, you'll have to wait. I have found the stylists to be professional and very respectful. I'm not one that likes to "chit-chat" while I sit in the chair and I suspect they have that somewhere in their notes which is fine by me. While I sit there quietly I do enjoy the stylists interacting with the other customers and have NEVER found them to be rude. I look forward to trying the new app that lets you check-in in advance, but I have no problem being there when they unlock the doors. Thats a good way to prevent waiting.